Searching for a madani panel clinic list or senarai klinik Madani usually produces the same thing: a page of clinic names copied from somewhere else, undated, with no way of knowing whether any of it is still true.
Then someone drives across town with a sick child, and finds out at the counter that the clinic is not on the panel — or is, but the person in front of them is not eligible in the way they assumed.
The useful skill is not memorising a list. It is knowing how to verify a clinic’s panel status yourself, in a couple of minutes, before you get in the car. That is what this guide covers.
Why Online Lists Go Out of Date
Understanding why the lists fail tells you what to trust instead.
Panel participation changes
Clinics join the scheme, and clinics leave it. Participation depends on an agreement with the scheme administrator that is renewed, amended and occasionally ended. A clinic that participated last year may not this year, and the reverse is equally true.
Most lists are copies of copies
A great many “senarai klinik Madani” pages are scraped or retyped from an older page, which was itself taken from an older page. Nobody in that chain re-checks anything. A list can look authoritative and be three administrative cycles behind.
Branches are not interchangeable
Panel status attaches to a specific clinic premises, not to a clinic’s name or brand. A group with two branches may have both, one, or neither on the panel at a given time. If a list names a company rather than an address, it is not answering your question.
The scheme itself evolves
Covered scope, categories and allocations are set by the Ministry of Health and are revised from time to time. Even a correct list of premises does not tell you what is covered for you today.
Start With the Official Source
The scheme is administered by the Ministry of Health together with ProtectHealth Corporation, and ProtectHealth publishes the official listing of participating clinics along with public guidance on the scheme. MySejahtera also carries a Madani section for eligible users.
Those are the reference points. A blog post — including this one — is not a substitute for the official listing, and any page claiming to be a definitive directory of participating clinics should be read as a snapshot of unknown age.
Use the official listing to narrow down candidates near you. Then verify by phone. Two steps, not one.
What to Ask When You Phone a Clinic
A ninety-second phone call settles what a directory cannot. Ask these five things, in this order:
1. “Is this branch currently on the Madani panel?”
Say branch, and give the address you are looking at. This avoids the answer that covers a different premises with the same name.
2. “Is the panel system working today?”
Verification is electronic. Systems occasionally go down, and when they do, a participating clinic still cannot process a scheme visit at that moment. Asking on the day avoids a wasted trip.
3. “Is a doctor in now, and how busy is it?”
Panel status is only half the trip. Confirm there is a doctor available at the hour you plan to arrive.
4. “What should I bring?”
For the Madani scheme the answer is generally your original MyKad, and the original MyKad of anyone else being seen. For children too young for a MyKad, a birth certificate or MyKid. The counter may also mention insurance or employer details if you have them.
5. “Can you check my eligibility when I arrive?”
The answer at a participating clinic should be yes, at registration and before the consultation. That is the point at which a firm answer exists — including whether your annual allocation still has room in it.
Note the answers down. If a clinic cannot answer question one clearly, that is itself an answer.
What Signage Actually Means
A Madani decal on the door, a poster in the waiting area, or a logo on a shopfront is an indicator. It is not proof for your visit, for two reasons.
Signage is not maintained in real time. Stickers stay up. A clinic that has left the panel does not usually strip its windows the same week.
Coverage is per person and per visit, not per building. Even at a genuinely participating clinic, whether your visit is covered depends on your own STR-linked eligibility, your category, how much of your annual allocation remains, and whether what you are being seen for falls inside the covered scope. Those four things are checked electronically against your IC, at the counter, each time.
So the honest summary is: signage suggests, the phone call confirms the premises, and the counter check confirms your visit.
Check Your Own Eligibility Before You Check the Clinic
It is worth doing this the other way round from how most people do it. Half the disappointment at the counter is not about the clinic’s panel status at all — it is about the patient’s own eligibility.
Eligibility for Skim Perubatan Madani follows Sumbangan Tunai Rahmah (STR) status and is applied automatically, with no separate application. If you are not an STR recipient, no amount of choosing the right clinic will change the outcome.
Our guide on Madani and panel clinic eligibility walks through who generally qualifies and how the categories work, and our Klinik Madani guide for Ipoh covers how the scheme fits alongside other panel arrangements.
If a Clinic Is Not on the Panel
There are usually other routes, and it is worth knowing them before you need them.
- PERKESO/SOCSO — for work-related injury or illness in an insured employee, cover may run through PERKESO rather than Madani. This is a separate arrangement with separate paperwork, usually involving your employer.
- Insurance or employer panel — many corporate and individual policies list particular clinics. Your insurer’s app or your employer’s HR usually holds the current list, which tends to be better maintained than public directories.
- Government klinik kesihatan — the public route remains available regardless of any panel arrangement.
- An ordinary private visit — a clinic visit outside any scheme is still a clinic visit, and the counter should tell you where you stand before you are seen rather than afterwards.
SERI Mediclinic Kampar is a panel clinic for major Malaysian insurers and for PERKESO/SOCSO, and participates in the government Madani panel. Whichever route applies to you is checked at registration.
Do Not Let Panel Checking Delay Urgent Care
This is the part worth remembering above everything else in this guide. Verifying coverage is an administrative task. Some symptoms cannot wait for it.
Go straight to a hospital emergency department if you or someone with you has:
- Chest pain or tightness, especially with sweating, nausea or breathlessness
- Sudden weakness or numbness on one side, facial droop, or slurred speech
- Severe difficulty breathing
- A fit or seizure, or a child who is drowsy, floppy or very hard to rouse
- Severe head injury, or a head injury with vomiting or confusion
- Heavy bleeding that does not stop with firm pressure
- Severe or persistent abdominal pain
- A high fever in an infant under three months old
Emergency care is not conditional on sorting out a panel arrangement first. The paperwork can be dealt with afterwards.
As a GP-led clinic, our role is to assess and manage common presentations and to arrange referral to a hospital or specialist when something falls outside general practice — and that referral does not depend on which scheme covers you.
Frequently Asked Questions
Where can I find a reliable list of Madani panel clinics?
The official listing published by ProtectHealth Corporation, the scheme administrator, is the reference point, and MySejahtera carries a Madani section for eligible users. Third-party directories are usually copies of older pages, so confirm any clinic by phone before travelling.
Does a Madani sticker on the door mean my visit is covered?
Not on its own. Signage indicates that a clinic has participated, but coverage for your visit also depends on your own STR-linked eligibility, your category, your remaining annual allocation, and whether the reason for the visit falls within the covered scope. All of that is checked electronically at registration.
What should I ask when I phone a clinic about Madani?
Ask whether that specific branch is currently on the panel, whether the verification system is working today, whether a doctor is available at the time you plan to arrive, what to bring, and whether they can check your eligibility at registration.
Why did a clinic accept Madani for my neighbour but not for me?
Most often the difference is on the patient side rather than the clinic side — a different eligibility category, an annual allocation already used up, or a visit for something outside the covered scope, such as routine screening or a long-term chronic review. The counter can tell you which applies.
Can I use the Madani scheme at any private clinic in Kampar?
Only at clinics currently participating in the scheme. Panel status attaches to a specific premises, changes over time, and is verified electronically at each visit, which is why a phone call to the branch you intend to visit is more dependable than any published list.
Checking Panel Arrangements in Kampar
A short phone call before you set off saves a wasted trip, and checking your own eligibility first saves most of the rest. SERI Mediclinic Kampar is open every day from 8:00 AM to 10:00 PM, walk-ins are welcome, and the counter can confirm Madani, PERKESO and insurance panel arrangements at registration before you are seen. For further information, you are welcome to call 012-551 0173 or walk in during our opening hours.