posted by Seri Mediclinic – Silibin Branch
At Seri Mediclinic, we believe healthcare goes beyond treatment—it is about compassion, trust, and walking alongside our patients through every step of their recovery. Recently, we received a touching note of gratitude from the family of one of our patients, and with their permission, we are honored to share their story.
Over the past 8–9 months, following a major operation, the patient received continuous care and follow-up under Dr. Hema and her dedicated team. From the very beginning, her family noticed not only the professionalism of the doctor and nurses but also the genuine warmth and compassion that defined every interaction.
Her son shared:
“From the first day of her treatment after the operation, we witnessed not only professionalism but also genuine compassion from both the doctor and every member of the nursing staff. Their patience, encouragement, and commitment made this difficult journey much easier for my mother and for us as her family. Every visit reminded us that healthcare is not just about medicine, but also about comfort and support.”
The family expressed their heartfelt appreciation for the dedication, time, and effort invested in ensuring her recovery, noting how much of a difference this made in their lives.
Stories like these remind us why we do what we do at Seri Mediclinic. It is not just about healing bodies but also about touching lives with empathy and kindness. We are deeply grateful to our patients and their families for trusting us with their care.
On behalf of all of us at Seri Mediclinic, we thank this family for their kind words and continued faith in our work. And we celebrate Dr. Hema and her team for upholding the values of compassionate, patient-centered care every single day.